passenger facilitation

According to the International Air Transport Association (IATA), 46% of passengers used biometrics at the airport in 2024, and 73% of travelers want to use biometric identification instead of physical documents. In other words, the majority…
Read More...

With Asia-Pacific aviation markets projected to dominate global growth over the next two decades, security threats that continue to evolve, and increasing passenger expectations for streamlined experiences, the upcoming ICAO Facilitation…
Read More...

Recent global circumstances have driven advancements in technologies and the digitization of various processes, fostering improved interactions between passengers and border authorities. The deployment of these cutting-edge technologies has…
Read More...

At ICAO we set aviation safety, security, and sustainability standards that enable States to align their regulatory frameworks, thereby accelerating their progress towards their priorities in these areas. In addition, ICAO brings together…
Read More...

With ICAO Digital Travel Credentials (DTCs) we can present identity data using devices like smartphones and the provision and verification of data remotely. They bring more efficient ways to present data as possibilities for checks to be…
Read More...

Under the United Nations Convention on the Rights of Persons with Disabilities, persons with disabilities have the same international rights as other citizens, such as accessibility, and full and effective participation and inclusion in…
Read More...

This is one of the world's largest gatherings on traveler identification management, and it took place against a backdrop of surging passenger demand, with global traffic currently at about 96% of pre-pandemic levels. ICAO’s 18th Traveler…
Read More...

Enhancing the inclusivity of the global flight network is key to ensuring that everyone can access the benefits of air connectivity, and ICAO is fully committed to helping our Member States and the airports and airlines they regulate,…
Read More...

Through digital transformations, the aviation industry is adopting new tools for verifying identities that can make the check-in process faster and more convenient for their customers. The final expected outcome of an updated identity…
Read More...

The air passenger experience encompasses numerous demands that countries address, including efficient travel document and border management, sharing information, identifying high-risk travelers, conducting security screenings for…
Read More...