The role of air transport facilitation in enhancing efficiency, security, and passenger experience

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Air transport facilitation plays an important role in efficiently managing border control processes in international air travel. ICAO’s mandate in this area requires us to work with Member States and a broad group of stakeholders to implement measures that prevent unnecessary delays to aircraft, passengers, crews, and cargo. This is especially important when it comes to the administration of guidelines relating to immigration, quarantines, and customs.

What are the benefits of air transport facilitation?

  • Operational efficiencies: Facilitation streamlines operations, minimizing disruptions and enabling airlines to maintain punctual schedules.
  • Economic prosperity: Enhanced air transport facilitation catalyzes trade and tourism, propelling economies and generating employment opportunities.
  • Robust border security: A standardized air transport facilitation approach offers rigorous, unified border security protocols, ensuring the safety of passengers, crew, and assets.
  • Elevated passenger experience:  Air transport facilitation ensures expedited processes and enhances passenger experience.
  • Enhanced capacities: By focusing on building both human and infrastructural capacity, air transport facilitation ensures the aviation industry’s scalability and responsiveness to future challenges.

What is the future of air transport facilitation?

ICAO is set to host the landmark Facilitation Conference (FALC 2025) in Doha, Qatar next month. This conference will bring together government officials, industry leaders, and experts to shape the future of air transport facilitation. FALC 2025 will focus on promoting collaboration, efficiency, and inclusivity under the theme “Facilitating the Future of Air Transport.” Coming on the heels of the Year of Facilitation celebrations in 2024, this event will accelerate progress on critical issues like passenger experience, cargo modernization, identity management, and border security.

The conference programme promises engaging dialogue on the latest developments and innovations in air transport. Distinguished speakers will share insights during presentations and interactive Q&A sessions. An exhibition will also showcase cutting-edge products and services related to facilitation.

One highlight of FALC 2025 will be the high-level ministerial segment. This strategic platform will convene ministers to discuss and endorse initiatives that strengthen facilitation’s role in connecting communities globally. FALC 2025 offers an exciting opportunity to chart the course ahead for streamlined travel. All ICAO Member States are encouraged to attend, alongside civil aviation authorities, industry stakeholders, international organizations, and the private sector. Diverse global participation will enrich the discussions on the roadmap for the future.

ICAO is committed to making FALC 2025 as inclusive as possible. Sessions will have interpretation in all official languages to enable contributions from aviation leaders worldwide.

As air traffic rebounds and passenger expectations evolve post-pandemic, the time is right to shape a responsive, seamless facilitation framework. Join us next year at FALC 2025 as we work collectively to facilitate the future of air transport. Though we’re sharing the provisional agenda below, we’re working to update the programme for the event. Check on the event site for updates on this.